Return/ Exchange

We want you to love Dimbos Vision glasses! If you are not satisfied with your purchase here is what you need to know:

  • Non-prescription products can be returned up to 30 days from the date of purchase
  • prescription products are also eligiable for return. The frame amount can be 100% refund while 50% of prescription lenses cost gonna be removed since prescription lenses are custom made.
  • Items purchased on our clearance sale page are not eligible for returns or exchanges
  • Items must be unworn (a quick try on is fine of course), in the state you received them, and in the original packaging
  • Return items must be sent back within 10 days of initiating your return with the label provided.
  • 30%(and above) discount items are not eligible for return unless quality issue

Please contact us for return.

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